Find out how AI can automate routines, while freeing up valuable people hours. Also, learn more about the challenges faced by researchers in the different stages of the machine learning lifecycle.  Plus, what organizations are doing to help their employees understand AI ethics.  And finally, read more about the digital transformation journey of one Saudi Arabian hospital. 

How AI and Human Connections Best Work Together on Digital Customer Engagement 

By Editorial Staff, contributors to 

The rise of artificial intelligence is one of the most important technological developments in decades, and it’s a key driver in what many are calling the fourth industrial revolution. But not all consumers are convinced. Skepticism remains widespread, especially in the case of brands which rely too much on things like chatbots and autoresponders. For businesses, this means it’s more important than ever to humanize technology by using solutions like AI and chatbots to complement human roles, rather than replace them. 


The dos and don’ts of machine learning research 

By Ben Dickson, contributing writer for 

Machine learning is becoming an important tool in many industries and fields of science. But ML research and product development present several challenges that, if not addressed, can steer your project in the wrong direction. 


Everyone in Your Organization Needs to Understand AI Ethics 

By Beena Ammanath and Reid Blackman, contributing writers for 

Many organizations have come around to seeing the business imperative of an AI ethical risk program. Countless news reports — from faulty and discriminatory facial recognition to privacy violations to black box algorithms with life-altering consequences — have put it on the agendas of boards, CEOs, and Chief Data and Analytics Officers. What most leaders don’t understand, however, is that addressing these risks requires raising awareness of them across their entire organization. Those that do understand this often don’t know how to proceed. 


Machine learning speeds up digital transformation at leading Saudi Arabia hospital 

By Cerner, contributors to 

Machine learning and artificial intelligence (ML and AI) have been at the heart of the King Faisal Specialist Hospital & Research Centre’s (KFSH&RC) response to the COVID-19 pandemic in Saudi Arabia, accelerating a digital transformation journey that has been underway since the start of the 21st century. 


Did you see an interesting article in the last week? Share it with us! Send it to info [at]

Sign up here to subscribe to the blog

Subscribe Now