This week, learn what must take place in order for an emerging technology to truly emerge and the four biggest mistakes that data scientists make. Understand the world of interaction analytics and the motivations behind why and how people donate to nonprofits. Finally, dive into California’s Data Privacy Act and consider whether or not businesses are ready for the change.

When Planets Align: Edge Computing’s Game-Changing Potential

by Beth Devin, contributing writer for 

For an emerging technology to truly emerge, there are catalysts that must be in place. Things like societal impetus, enabling technology, regulatory change, and infrastructure must be in alignment to allow for the technology to realize its disruptive promise in a real way.


Businesses Aren’t Ready for California’s Data Privacy Act

by Terri Coles, contributing writer for

The world’s most far-reaching data privacy regulation, General Data Protection Regulation (GDPR), came into effect across the European Union a year and a half ago. This regulation caught many businesses unprepared for the change. Now, the California Consumer Privacy Act (CCPA) takes effect on January 1, 2020. And it appears history may be repeating itself on the preparedness front. Learn what this means and how the CCPA could impact businesses. 


The Biggest Mistakes Made by Data Scientists

by Xin Heng, contributing writer for

A good data scientist that will assess and interpret complex information and build out machine learning algorithms is invaluable to a company with an online presence. The data volume is rapidly growing and the skill required to create data-driven initiatives is also growing. While the tools may change, the mistakes stay the same. Here are four common issues that IT leaders should be aware of when managing data science teams.


Interaction Analytics: The Next Generation of Customer Listening

by Jeff Gallino, contributing writer for 

The demand for personalization and understanding the true voice of the consumer (VoC) to excel in customer experience (CX) is more important than ever before. It’s time to get to know your customers. This starts with leveraging the power of AI-enabled speech analytics to unlock invaluable business benefits. Understand how you can learn more about your customers with interaction analytics. 


Understanding Why and How People Give

by Jenna Davis, contributing writer for

What motivates people to donate their hard-earned income to a charitable cause? In order to tap into donors’ generosity, you first need to understand what motivates them so you can tailor your fundraising methods accordingly. The way people give and the methods they use have shifted as nonprofits have taken fundraising online with mobile-giving, peer-to-peer fundraising, and crowdfunding. 



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